Samsung Experience Store - Lippo Mall Puri in Jakarta

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comments 5

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  Yudha Permana

  :: 14 May 2018 08:41:01

  beli hape

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  frieDen

  :: 30 March 2018 21:23:42

  The staffs here were rude and not reliable. Last week I bought a new phone for my Mom. The staffs weren’t even capable to put the screen guard on the phone and gave up after two failed attempts (two annoyed, rude different staffs) without further explanation. One of the staff returned the money and rudely asked me to do it in another store (NOT SAMSUNG STORE). Samsung is a good brand of smartphone. In terms of phone performances, I’m quite satisfied but, when it comes to Samsung care, staffs on the store and services in Jakarta, Indonesia, I’m always dissapointed. For me the store staff (the one in charge of selling) here is only care to sell the product and once I have made the payment, the staff try to avoid me and busy trying to do something. I was so infuriated and really disgusted with this experience. I really hope Samsung step up and change their services towards customer. It’s sad to lose customers because ypur staffs are not capable enough or because of their bad attitudes. I really hope to see some changes in this store. Thank you very much.

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  Abdul Rasyid

  :: 23 February 2018 02:22:29

  Sering bgt kesini,untuk tanya tanya settingan HP samsung saya,pegawai nya ramah ramah,knowledge nya juga oke dan tempatnya nyaman ada sofa jadi bisa sekalian duduk sambil training singkat

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  rianto hanafiah

  :: 19 September 2016 20:09:39

  Pelayanan nya sangat memuas kan Petugas2 nya memiliki keterampilan yg baik n mengerti keinginan pelanggan. Sy beberapa kali datang n di temui oleh staff yg berbeda tetapi semua petugas nya sangat2 ramah n mengerti product nya.

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  David Pan

  :: 03 September 2016 16:10:09

  The place design are modern. They sold their phone, tablet and accesories. The staff are good and known their product. It's a good place.