Sheraton Surabaya Hotel & Towers in Jawa Timur

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comments 5

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  Tasha Tan

  :: 24 June 2018 15:34:58

  Bad food, room was dirty when we checked in and bed had a sticky substance. We were upgraded to a higher room but still same issue. Then we were upgraded again.

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  Donny YLS

  :: 03 June 2018 16:13:03

  5 star hotel with definitely 5 star services. Have been to this hotel for over than 20 years and still always feel totally satisfied with its services. There are regular rooms and also club rooms which are a little bit more expensive but well worth the price. Breakfast are always great, although it may sometime to be over crowded at weekends. But at the 25th floor at the Sheraton club breakfast is almost always comfortable, never crowded. Sometimes you could run into a celebrity or an official government at the Sheraton club. One of the great things about the breakfast at this club is, that you get to bring drinks such as coffee to go. Staff are always helpful and full of smiles. One of the best hotels I have ever stayed at.

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  Michael Christian

  :: 30 May 2018 14:16:19

  great hotel, the food is pretty good. but the building style is a little bit too "old" and "generic". but it's in the same location with tunjungan plaza (which is a HUGE plus point). So you won't be running out of interest soon

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  rachel jevita

  :: 24 May 2018 15:13:52

  Nice place to stay.. All the staff are very kind and helpfull.. Too bad they don't serve sushi at breakfast.. Anyhow, It's a lovely place, will be staying there again

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  ailema anitsuga

  :: 21 April 2018 09:24:13

  Honestly I and my husband were just stopped by in the hotel since our cousin asked to meet up when he also in Surabaya (I booked another hotel). He reserved junior suite room but unfortunately I didnt take pictures there. The room was clean and well set up. Although it was less of modern touch, but it was classy and elegant for five stat hotel. The service was good and the staffs treated us very polite and formal. We spent time in Sheraton Club Lounge. They serve some wine, beverage and finger food such as dimsum, meatball, western snack, and pastry.