Hospitals Woodward Palu in Sulawesi Tengah

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comments 5

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  Detisa Irandani

  :: 13 May 2018 12:38:51

  I have to be honest. The worst experience. My sister was treated here because of her sciatic neuritis, but the given service was very poorly done. I don't have high expectations in general but in this case I'm extremely disappointed. My brother in law was asking whether the room has been cleaned or not, and they said yes. Turns out it's not have been cleaned thoroughly. There's a ball of hair and used tissues under the patient bed. Filed a complaint but they just said "ahh sorry" and did nothing until the next day. And then the patient bed can't be adjusted, I personally asked the nurses on how to do it because the remote control to lift some part of the bed didn't work, and they didn't do anything about it until I talk to them for the second time. (My sister has sciatic neuritis, her back was extremely hurt and the bed need to be re-adjusted every here and there). After she was discharged and we come back to get all the document like lab results and ct scan results, we were balled to every corner of the hospital. The office told me the document wasn't with them, and I need to go to the cashier to get the document, then the cashier told me the exact same thing and told me to go to the filing room, and after I got into the filing room, they told me the document was back at the office. I was mad, but I kept my calm until I got back down ready to get back home then one of the nurses ask my sick sister and me if we could copy one of the document for the hospital. I'm not doing it. It should've been their job to make sure every document is complete and copied for their own need. I am extremely disappointed. From that point on, I'm commited to never go back to this hospital ever again. My sister was a class one patient. We paid for it. This isn't my first time either with this hospital, that's why I trusted them in the first place. It was all fine before my sister's case. Ps: Improve your services, or you'd surely be losing more customer.

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  Sari Tambun

  :: 18 February 2018 12:32:43

  Jam dokternya tdk sesuai as scheduled. But unbelievable, they have respiratory doctor. The first respiratory specialist in town. ( sp P - spesialis Paru)

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  andreas tarigan

  :: 08 December 2017 07:16:35

  public health service with nice services

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  Beni Moniung

  :: 09 December 2016 09:03:29

  One of the best hospital in Palu

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  Ronny Cool

  :: 24 September 2016 21:34:03

  One of the recommended private hospital in Palu