Australian Consulate-General en Bali

🕗 horarios

comentarios 5

• en

  Dinesh Bhatia

  :: 07 December 2017 14:57:02

  Went there with my partner to get some paperwork we needed. It was very fast and easy. Very impressed with the level of security.

• 

  Michael McNamara

  :: 14 July 2017 17:36:55

  Legalized my university certificates there in less than 1 hour, good services!

• 

  Bo Gmann

  :: 01 July 2017 10:28:26

  Very poor service and rude staff in the fort desk!

• en

  Sharyn machin

  :: 16 September 2016 13:46:57

  It was a positively unpleasant experience. I had to wait outside in the sun for 8 minutes before any of the 4 people inside "the Bunker" would talk to me. They were abrupt & demanded I put my Australian passport against the glass to prove ID & then they couldn't read it so all 4 of them inspected it. They then asked what I wanted & I told them I had an appointment to obtain a new passport. They said -not possible-- not on the list. They telephoned someone then let me into the Bunker after 20 minutes in the sun. Pat down search, explosives & drug test, Xray machine of handbag & then personal Xray machine. They take your mobile phone & car keys . I'm happy for the security but they are really abrupt. Then they tell you to go through a door to ????. No real instructions, they assume you know the way. You need to exit a bomb proof door that was so heavy, I could not push the handle down to open it. I put my shoulder to it & it barely budged. The 4 guards made no effort to help until I told them I couldn't open the door. It was the same on the way out. Finally you go to a cashier area where there are no instructions on what to do & your appointment time is already 30 mins late . Finally the man behind the glass screen talks to you. It wasn't great & he rejected my just taken photos as he did to the man in front of me. So off for more photos back again, by which time it's lunch & consulate closes although they let us in. More waiting. Left home at 9.30 am & got back at 3.00 pm. 3 weeks later still don't have new passport & have very specific instructions NOT to call. They will call me. not an experience I want to repeat although I guess I will if I am able to pick up new passport

• 

  Dorothy Ooko

  :: 23 August 2016 21:19:47

  The guards said no but I showed them an email and they had someone talk to me on the phone. They explained everything clearly and patiently. Impressive!